Help · direct answers
Questions, answered without the small-print feeling.
Start with the current product status, then explore the detailed guides and source notes for your particular giving or fundraising decision.
What is FundraiserFlow?
FundraiserFlow is a pre-launch online fundraising website operated by a UK-registered private limited company, not a charity. It currently provides official-source appeal discovery, bilingual resources, private local drafts and no-payment demonstrations. Hosted publishing, accounts, live FundraiserFlow payments, recipient payouts and cross-device charity review are not active.
Does FundraiserFlow process donations to official appeals?
No. Official appeals link to the named organisation’s own website, where that organisation provides the checkout, currencies, receipt, restrictions, recurring-gift controls and refund information. FundraiserFlow does not add an optional contribution to those external gifts, process their payment details or receive the donation. Check the destination’s current terms before giving.
Can I create and publish a fundraiser today?
You can create and save a private draft on this browser, including a personal, team or official-appeal plan. Publishing, account synchronisation, identity checks and payments are not connected. A saved draft never becomes a public campaign, is not sent to an organisation and has no automatic backup on another device.
Why do official appeals not show raised totals?
FundraiserFlow republishes figures only when an official source supports them accurately. A missing total is not treated as zero, and a target is not presented as delivered work. Each source-led appeal keeps its checked date, recipient status and reporting limitations visible rather than adding an invented progress bar or donor count.
How are countries and currencies selected?
Country pages provide language and currency guidance, not legal or payment-provider approval. Donor location, creator eligibility, campaign category and recipient payout country require separate checks. Changing language does not silently change currency, and changing currency clears entered amounts instead of pretending to perform a live foreign-exchange conversion.
How does charity approval work in the preview?
The local application checks required fields and basic syntax before placing a fictional entry in a same-browser review queue. A person can approve that preview with one click. It does not verify a regulator, contact Stripe, publish a page or transmit an application. Real launch automation requires authenticated backend services and independent checks.
Are fictional campaigns real causes?
No. Illustrative campaigns demonstrate layout and donation arithmetic using fictional fixtures. They are labelled throughout, separated from official discovery and excluded from search indexing. Their organisers, beneficiaries, raised totals, targets and supporter figures do not represent real partners, payment activity, campaign progress or delivered charitable impact.
How do I report incorrect or unsafe content?
Email the page URL, exact wording and supporting official source to the published FundraiserFlow contact address. Do not send unnecessary medical, identity or bereavement records. Corrections require comparison with the current source. For urgent danger, safeguarding or a payment dispute, use appropriate local services or the official organisation’s current support route.